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ShippingUpdated 8 months ago

  1. Eligible Destinations:

    1. Shop.Open.Store offers shipping to the contiguous 48 states, Washington D.C., and Canada.

      1. Orders to non-contiguous states may incur a shipping fee.

  2. Order Fulfillment: 

    1. Unless otherwise indicated on the product page, for in-stock orders we allot our fulfillment team up to 2 business days to pick, pack, and ship orders.

  3. Shipping timing: 

    1. Shipping options and associated costs are presented during order checkout.

  1. Once an order is processed, we will immediately dispatch and you should receive your products in 5 to 8 calendar days.

    1. Articles from the following brands might take up to 14 days to arrive:

      • Sensory Joy

      • BLVDblack

      • Ecletticos

      • Creed Wears

      • Everie Woman

      • Groove Bags

      • Hypest Fit

      • Skull Riderz

      • Spindle Mattress

  1. Exclusions: 

    1. We cannot accept returns for any products that are consumable, involve direct contact with one's skin such as cosmetics, bedding or bathing products, or products in the hygiene category as well as any gel or eating products.

  2. Order Tracking: 

    1. Orders may be tracked at this link using the tracking number which will be sent via email at the time of shipment. Please note for orders shipped via DHL, browser security settings may need to be adjusted to view their tracking page.

  3. Shipping Updates: 

    1. Fulfillment and shipping updates will be sent to the email address you used to place your order as the order is processed.

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